The company is seeking an energetic, results-oriented, and commercially minded professional to join its Growth Operations team. The successful candidate will play a key role in expanding the company’s network of transport service providers, strengthening field partnerships, increasing market visibility, and supporting growth initiatives across both major and emerging cities.

This is an exciting opportunity for a highly motivated individual who enjoys working in the field, building relationships, solving problems, and driving measurable business growth in a fast-paced environment.

Key Responsibilities
Drive Service Provider Acquisition

Lead initiatives aimed at increasing the number of active transport service providers on the platform through targeted field activities, community engagement programmes, and strategic partnerships.

Manage Agent & Referral Networks
Expand and optimize third-party agent and referral channels responsible for onboarding new service providers. Develop performance incentives, monitor effectiveness, and identify opportunities to improve conversion rates.

Execute Field Activations
Plan and implement on-the-ground marketing and engagement activities, including roadshows, community outreach programmes, partnership activations, and promotional events designed to attract and onboard new service providers.

Strengthen Market Presence
Coordinate branding and visibility initiatives, ensuring brand assets are effectively deployed and maintained across operational locations and partner networks.

Support Regional Expansion
Develop and execute growth strategies for underserved and emerging markets across Ghana. Build local partnerships and implement tailored initiatives to increase platform adoption in smaller cities and regional centres.

Analyse Performance Data
Monitor acquisition metrics, campaign performance, and operational KPIs. Generate insights and recommendations to improve efficiency and drive sustainable growth.

Collaborate with Stakeholders
Work closely with internal teams, external partners, community leaders, and field agents to support business objectives and ensure successful execution of growth initiatives.

Requirements
Education
Bachelor’s degree in Business Administration, Marketing, Economics, Statistics, Operations Management, or a related field.

Experience

• Minimum of 3 years’ experience in Field Sales, Business Development, Growth Operations, Commercial Operations, or a similar role.
• Minimum of 5 years general experience post national service.
• Experience within technology, transportation, logistics, mobility, telecommunications, fintech, or other fast-growing service industries will be an advantage.

Skills & Competencies

• Strong sales, negotiation, and relationship management skills.
• Demonstrated ability to execute field-based growth and acquisition campaigns.
• Excellent analytical and problem-solving capabilities.
• Data-driven mindset with the ability to translate insights into action.
• Self-motivated and able to work independently with minimal supervision.
• Strong communication and stakeholder management skills.
• Ability to thrive in a fast-paced and target-driven environment.
• Good knowledge of Ghana’s transportation, business, and regional market landscape.

What We Offer

• Opportunity to work with a leading technology-enabled mobility platform.
• Dynamic and entrepreneurial work environment.
• Exposure to large-scale market expansion and growth projects.
• Career development opportunities within a high-growth organization.

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Key Responsibilities

• Assist with loading and offloading materials
• Support production and material handling operations
• Clean work areas and maintain general site hygiene
• Assist operators and supervisors with assigned tasks
• Carry out basic manual tasks as directed
• Follow all safety procedures and PPE requirements

Requirements

• No formal qualification required
• Prior experience in construction, farming, or factory work is an advantage
• Physically strong and able to perform manual labour
• Willing to work shifts (including nights)
• Reliable, disciplined, and safety-conscious
• No history of stealing

What We Offer

• Opportunity for consistent work
• Pathway to permanent roles for high performers
• Accommodation support
• Feeding support

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• Forklift & Front-End Loader Operators
• Maintenance Manager
• Maintenance Technician
• Production Shift Supervisors
• Raw Material Supervisors
• Driver (Light Vehicle)
• Truck Driver (License D or more)
• Casual Workers (General Labourers)

Interested candidates should click on the links above for full job details and application.

The post Massive Factory Recruitment (19) in Ashanti Region appeared first on Jobs in Ghana - Jobhouse.

Key Responsibilities

• Manage supplier relationships and ensure timely material delivery
• Inspect incoming materials (moisture, size, contamination, quality)
• Oversee material preparation (chipping, drying, grinding, screening)
• Monitor inventory levels and prevent stock shortages
• Supervise material handling teams and equipment operators
• Coordinate with production team to align supply with demand
• Track material data using ERP systems
• Identify cost-saving and efficiency opportunities
• Ensure safe handling and storage of materials

Requirements

• Diploma, HND or degree in agriculture, supply chain, or related field
• Minimum 3 years’ experience in industrial/raw material handling environment
• Strong understanding of biomass or similar materials
• Experience with testing equipment (moisture meters, etc.)
• Proficiency in Excel (ERP experience is an advantage)
• Strong supervisory and coordination skills

What We Offer

• Structured shift system
• Accommodation support
• Feeding support
• Opportunity to work in a growing industrial operation

Positions: 3 (including 1 Senior role)
Shift: Rotating 8-hour shifts

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You will be responsible for managing the entire production process during your shift.

Key Responsibilities

• Supervise and coordinate all production activities during shift
• Monitor and adjust process parameters (temperature, feed rates, performance)
• Ensure product quality standards are consistently met
• Track and report production metrics (output, downtime, incidents)
• Assign tasks and supervise operators and casual workers
• Coordinate with maintenance to resolve equipment issues
• Ensure proper shift handover between teams
• Enforce all safety procedures including LOTO
• Maintain compliance with health and safety standards

Requirements

• NVTI Grade I or Grade II
• Minimum 3 years’ experience in industrial or manufacturing environment
• Experience with high-temperature processes is an advantage
• Basic understanding of PLC systems
• Strong Excel skills for reporting
• Proven leadership ability in a shift environment
• Strong problem-solving and decision-making skills

What We Offer

• Structured shift system
• Career progression (Senior Supervisor role available)
• Accommodation support
• Feeding support
• Fast-paced, high-responsibility role

Number Required: 3 (including 1 Senior Supervisor)
Shift: Rotating 8-hour shifts

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As a City Representative, you will assume a critical position in the expansion of the company’s activities and the elevation of its profile within your cities. Your responsibilities will encompass serving as an interface between various supply channels, internal stakeholders, and other business partners. Given the intricate market dynamics in Ghana, this role is particularly challenging and rewarding. Ghana offers excellent opportunities, but the market poses complex challenges that require a nuanced and sophisticated approach.

What you will do

• Fleet Lead Generation: Develop and implement strategies to identify and generate leads for potential fleet partners. This involves researching and targeting companies, organizations, or individuals who own or manage multiple vehicles and may be interested in joining the platform. Utilize various channels such as networking events, referrals, and partnerships to build a pipeline of qualified fleet leads. The focus is on identifying high-quality fleet owners who can contribute to the growth and scalability of the business.
• Cold Calling: Execute cold calling initiatives to engage potential fleet partners and convert leads into active participants. This involves reaching out to prospective fleet owners who may not be familiar with the platform, introducing them to the benefits of joining and addressing any concerns or questions they may have. Follow-up calls and maintaining a record of conversations are crucial to nurturing leads through the sales funnel.
• Fleet Onboarding: Oversee the fleet onboarding process to ensure a smooth transition for new partners joining the platform. This includes providing all necessary information, and support to get their vehicles operational as quickly as possible. Continuous communication is essential to address any issues or challenges during onboarding. The goal is to ensure that new fleet partners are fully integrated, compliant, and ready to operate while maintaining a high level of satisfaction and engagement from the start.

What you’ll need:

• 1-2 years experience in operations/analytics/sales
• Data-driven decision-making mentality and sound business judgment
• Relevant experience in marketing, software &/or car services is a plus
• Go-get attitude and willingness to work in a fast-paced environment

The post Fresh Graduates with Sales/Marketing Background appeared first on Jobs in Ghana - Jobhouse.

As a Senior City Representative, you will assume a critical position in the expansion of the company’s activities and the elevation of its profile within your cities. Your responsibilities will encompass serving as an interface between various supply channels, internal stakeholders, and other business partners. Given the intricate market dynamics in Ghana, this role is particularly challenging and rewarding. Ghana offers excellent opportunities, but the market poses complex challenges that require a nuanced and sophisticated approach.

What you will do

• Fleet program management: Overseeing the entire fleet operations of our largest fleet partner, ensuring that the fleet is optimized for efficiency, and maintaining performance standards across all vehicles.
• Overall fleet management & perf tracking: Monitoring the health and productivity of the fleet by tracking key performance indicators (KPIs), such as vehicle utilization & driver performance. Regular reporting and analysis will be conducted to identify areas of improvement and ensure that the fleet operates at peak efficiency.
• Fleet campaigns management: Developing and executing targeted fleet campaigns aimed at improving driver engagement, optimizing vehicle usage, and addressing specific operational goals. These campaigns may include driver incentive programs, fuel-saving initiatives, and vehicle maintenance drives

What you’ll need:

• 3-4 years experience in operations/analytics/sales
• Data-driven decision-making mentality and sound business judgment
• Relevant experience in logistics, software &/or car services is a plus
• Go-get attitude and willingness to work in a fast-paced environment

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A reputable company in Accra is urgently looking for an Operations Manager (Back Office Support) to hire.

Reports To: Head of Operations

Role Summary: The job purpose of an Operations Manager, Back Office typically involves overseeing and optimizing the operational functions that support the company’s core activities related to operations and tower infrastructure.

KEY ACCOUNTABILITIES
1. Operational Efficiency

• Objective: Enhance the efficiency and productivity of back-office operations.
• Key Activities:
  • Streamline workflow processes and implement best practices.
  • Monitor and analyze performance metrics to identify areas for improvement.
  • Ensure timely completion of all back-office tasks.

2. Operations Network Infrastructure and Risk Management

• Objective: Identify and mitigate operational risks to ensure business continuity.
• Key Activities:
  • Prepare preventive maintenance plans at the end of every month.
  • Follow up to ensure that preventive maintenance schedules are adhered to.
  • Conduct risk assessments and develop mitigation strategies.
  • Implement risk management policies and procedures.
  • Monitor and report on risk-related issues

3. Team Management and Development

• Objective: Lead, develop, and motivate the field operations team to achieve high performance.
• Key Activities:
  • Conduct regular performance reviews and provide constructive feedback.
  • Foster a collaborative and positive work environment.

4. Compliance and Regulatory Adherence

• Objective: Ensure all back-office operations comply with relevant regulations and company policies.
• Key Activities:
  • Keep updated with industry regulations and compliance requirements.
  • Implement and monitor compliance procedures.
  • Conduct regular audits to ensure adherence to policies.
  • Prepare and submit relevant operations reports.

5. Customer and Stakeholder Support

• Objective: Provide excellent support to internal and external customers and stakeholders.
• Key Activities:
  • Address and resolve customer and stakeholder inquiries and issues promptly.
  • Coordinate with field operations to ensure seamless service delivery.
  • Maintain positive relationships with key stakeholders.
  • Prepare and present reports on back-office performance to the business.

6. Data Management and Reporting

• Objective: Ensure accurate data management and reporting to support decision-making.
• Key Activities:
  • Maintain and update databases with accurate and up-to-date information.
  • Generate regular reports on operational metrics and key performance indicators (KPIs).
  • Analyze data to provide insights and recommendations for improvement.
  • Oversee the implementation and maintenance of back-office software and system

SKILLS & COMPETENCIES

• Leadership: Ability to lead and manage a team, providing direction, motivation, and guidance to achieve departmental goals.
• Operations Management: Experience in overseeing operational processes, including billing, invoicing, procurement, vendor management, and administrative functions
• Process Improvement: Proven ability to identify inefficiencies, implement process improvements, and streamline workflows to enhance operational efficiency and effectiveness.
• Analytical Skills: Strong analytical skills to interpret data, monitor key performance indicators (KPIs), and make data-driven decisions to improve operational performance.
• Problem-Solving: Ability to identify issues, analyze root causes, and develop effective solutions to resolve operational challenges and mitigate risks.
• Organizational Skills: Strong organizational and time management skills to prioritize tasks, meet deadlines, and manage multiple projects simultaneously.
• Compliance and Regulatory Knowledge: Understanding of regulatory requirements and compliance standards relevant to telecommunications or infrastructure operations.
• Customer Focus: Commitment to providing excellent customer service and maintaining positive relationships with clients, vendors, and stakeholders.
• Adaptability and Flexibility: Ability to adapt to changing priorities, business needs, and industry trends to drive continuous improvement and innovation within the organization.
• Strategic Thinking: Ability to think strategically and contribute to the development and implementation of long-term operational strategies that support the company’s growth and objectives.
• Risk Management: Experience in identifying and managing operational risks, implementing risk mitigation strategies, and ensuring compliance with safety and security standards

QUALIFICATION & EXPERIENCE

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• Proven experience (5 years) in a similar operations management role within the telecommunications or infrastructure industry.
• Demonstrated track record of successfully leading operational teams and achieving operational goals.
• Experience with ERP systems and other relevant software applications.
• Certification in project management or operations management (e.g., PMP, Six Sigma) is desirable.

Personal Attributes:

• Strategic thinker with a proactive and results-oriented mindset.
• Integrity and professionalism, with a commitment to ethical business practices.
• Resilience and ability to perform effectively under pressure.
• Team player with strong interpersonal skills and a collaborative approach.
• Innovative mindset, continuously seeking opportunities for improvement.

The post Operations Manager (Back Office Support) appeared first on Jobs in Ghana - Jobhouse.

A reputable company in Accra is urgently looking for a Head of Technical Operations to hire.

Role Summary: To coordinate, supervise, and manage all operational and technical activities of the company, ensuring the seamless performance and availability of tower infrastructure while driving continuous improvement initiatives. The role involves strategic planning, execution, and supervision of both operational and technical activities, including maintenance, repair, and optimization, to ensure the highest level of service availability and operational efficiency

Reports To: Chief Executive Officer (CEO)/Director

Key Responsibilities:

Leadership & Strategy:

• Develop and implement strategic plans for the Technical Operations department, aligning with the company’s overall objectives.
• Provide leadership and direction to the technical team, fostering a culture of excellence, innovation, and continuous improvement.
• Establish and monitor key performance indicators (KPIs) to evaluate the efficiency and effectiveness of technical operations.

Technical Operations Management:

• Oversee the planning, deployment, and maintenance of tower infrastructure, ensuring optimal performance and reliability.
• Manage the operations and maintenance (O&M) teams to ensure the timely resolution of technical issues, minimizing downtime and service interruptions.
• Lead the development and implementation of standard operating procedures (SOPs) for technical operations, ensuring adherence to best practices.
• Oversee and streamline all operational and technical activities, ensuring optimal performance, reliability, and adherence to service level agreements (SLAs).
• Ensure timely submission of accurate monthly reports for each operational and technical area to the Directors.
• Build collaborative partnerships with the Head of NOC and the Field Engineer (FE) Team to efficiently monitor, repair, document, and maintain infrastructure.

Project Management:

• Oversee the planning and execution of technical projects, including new tower installations, upgrades, and retrofitting activities.
• Ensure all projects are delivered on time, within scope, and within budget, while maintaining high standards of quality and safety.
• Prepare and negotiate Requests for Proposals (RFPs) with various stakeholders.

Compliance & Safety:

• Ensure that all technical operations comply with industry standards, regulatory requirements, and health and safety guidelines.
• Conduct regular audits and inspections to identify potential risks and implement corrective actions where necessary.
• Promote a culture of safety across all operations and technical activities, ensuring strict adherence to the company’s SHEQ (Safety, Health, Environment, and Quality) standards.

Budgeting & Resource Management:

• Develop, manage, and oversee the Operations and Technical Operations budget, ensuring efficient allocation of resources.
• Monitor expenditures, optimize supply chain costs, and implement cost-saving measures without compromising service quality or safety.
• Oversee the procurement and management of technical equipment, tools, supplies, and diesel, ensuring availability and proper maintenance.

Stakeholder Management:

• Liaise with key stakeholders, including customers, vendors, and regulatory bodies, to ensure the smooth operation of the tower infrastructure.
• Serve as the primary point of contact for technical and operational matters, addressing concerns promptly.
• Collaborate with other departments, including Finance, HR, and Sales, to support company-wide initiatives.
• Lead the recruitment, training, and development of operations and technical staff, ensuring the team has the necessary skills and expertise.

Team Development:

• Lead the recruitment, training, and development of technical staff, ensuring the team has the necessary skills and expertise.
• Implement performance management processes, providing regular feedback and coaching to team members.
• Foster a collaborative and supportive work environment, encouraging teamwork and knowledge sharing.

Supervisory Duties:

• Supervise NOC, Field Operations, and Ops Admin teams to maintain network uptime and meet SLA requirements, at optimized costs.
• Drive site profitability through asset management and sustain all growth CAPEX deployed by the organization.
• Oversee NOC operations to ensure efficient and timely communication, ticket resolution, and SLA compliance.
• Ensure proper reconciliation and reporting of diesel quantities and timely payment of grid bills.

Continuous Improvement & Innovation:

• Drive innovation across operations and technical functions with a focus on improving work methods, techniques, and overall efficiency.
• Contribute to continuous improvement initiatives within the unit, ensuring that audit issues within Operations and Maintenance (O&M) are resolved.
• Develop and implement steps to boost efficiency and optimize departmental expenditure.

Skills:

• Strong leadership and people management skills, with the ability to motivate and guide a diverse team.
• Excellent project management skills, with experience in managing complex technical projects.
• In-depth knowledge of tower infrastructure, telecommunications technology, and industry standards.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Excellent communication and interpersonal skills, with the ability to engage with stakeholders at all levels.
• Proficiency in relevant software and tools, including MS Office, project management software, and technical diagnostic tools.

Key Competencies:

• Strategic Thinking
• Technical Expertise
• Decision Making
• Leadership & Team
• Management
• Project Management
• Financial Acume
• Communication & Negotiation
  Skills
• Risk Management

The post Head of Technical Operations appeared first on Jobs in Ghana - Jobhouse.

A reputable company in Tema seeks the expertise of an Experienced Office Manager to hire.

Applicants must live in and around Tema Community 2.

WHAT YOU WILL DO

1. Serve as the point person for office manager duties including:
   • Maintenance
   • Mailing
   • Supplies
   • Equipment
   • Bills
   • Errands
   • Shopping
2. Schedule meetings and appointments
3. Organize the office layout and order stationery and equipment
4. Maintain the office condition and arrange necessary repairs
5. Partner with the CEO to update and maintain office policies as necessary
6. Organize office operations and procedures
7. Coordinate with IT department on all office equipment
8. Ensure that all items are invoiced and paid on time
9. Manage contract and price negotiations with office vendors, service providers and office lease
10. Provide general support to visitors
11. Assist in the onboarding process for new hires
12. Address employees queries regarding office management issues (e.g. stationery, Hardware and travel arrangements)
13. Liaise with facility management vendors, including cleaning, catering and security services

REQUIRED QUALIFICATIONS, SKILLS AND COMPETENCES

• Minimum Degree from the recognized university
• Must be firm and responsible
• Ability to manage people
• Proven experience as an Office Manager, Front Office Manager or Administrative Assistant
• Knowledge of Office Administrator responsibilities, systems and procedures
• Proficiency in MS Office (MS Excel and MS Outlook, in particular)
• Hands on experience with office machines (e.g. fax machines and printers)
• Familiarity with email scheduling tools, like Email Scheduler and Boomerang
• Excellent time management skills and ability to multi-task and prioritize work
• Attention to detail and problem solving skills
• Excellent written and verbal communication skills
• Strong organizational and planning skills in a fast-paced environment
• A creative mind with an ability to suggest improvement.

Starting salary of GHC2,000 based on experience 

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