Job Overview
Our client, a device finance company, is recruiting 220 Supervisors to lead field sales teams, drive smartphone sales and support customer acquisition.
Location: Ghana
Industry: Device Financing
Salary: GHS 3,000–5,000
Reports to: Area Manager
Each Supervisor will manage 20 Sales Agents, coordinate daily field activities and monitor progress towards sales targets.
Key Responsibilities
- Supervise, coach and motivate a team of 20 Sales Agents.
- Organise daily field activities and communicate team sales targets.
- Support agents with prospecting, customer engagement and sales conversion.
- Monitor individual and team performance and address underperformance.
- Ensure customers receive clear and accurate information about smartphone financing arrangements.
- Support team retention and escalate customer or operational concerns to the Area Manager.
- Maintain accurate records of sales activities and submit regular performance reports.
Qualifications and Requirements
- Relevant sales experience with demonstrated team leadership or supervisory ability.
- Experience in smartphone sales, telecommunications, field sales, retail, fintech, mobile money, FMCG or distribution.
- Preferably 3–5 years of smartphone sales experience.
- Experience selling smartphones through instalment or financing arrangements is an added advantage.
- Ability to organise field activities, monitor targets and support team performance.
- Good communication, interpersonal, customer acquisition and reporting skills.
- A practical, organised and target-focused approach to work.
NOTE: Experience with M-KOPA, FoneGo or similar device financing companies is an added advantage.