{"id":4821,"date":"2022-02-02T06:43:30","date_gmt":"2022-02-02T06:43:30","guid":{"rendered":"https:\/\/jobhouse.com.gh\/jobs\/?post_type=job_listing&#038;p=4821"},"modified":"2022-02-25T13:28:39","modified_gmt":"2022-02-25T13:28:39","slug":"head-of-business-banking","status":"publish","type":"job_listing","link":"https:\/\/jobhouse.com.gh\/jobs\/job\/head-of-business-banking\/","title":{"rendered":"Head of Business Banking"},"content":{"rendered":"<p><strong>JOB SUMMARY<\/strong><\/p>\n<p>The Head of Business Banking is responsible for developing, executing, and managing the SME strategy and tactical business plan, taking into account market opportunities\/growth potential, competitor activity, existing capabilities and risk appetite of the institution.<\/p>\n<p><strong>KEY RESPONSIBILITIES<\/strong><\/p>\n<p><strong><u>Strategy<\/u><\/strong><\/p>\n<ul>\n<li>Define measurable business growth objectives, management processes and measures.<\/li>\n<li>Participate in the strategic planning of the organisation and leading the business planning for the Business Banking segment.<\/li>\n<li>Devise and agree product and sales mix.<\/li>\n<li>Engages with external stakeholders to position the organisation as a partner for growth within the SME segment and for the benefit of our customers.<\/li>\n<li>Maintain alignment with the Retail Banking segment and other departments to ensure synergy in deploying our strategy across our chosen markets.<\/li>\n<\/ul>\n<p><strong><u>Customer<\/u><\/strong><\/p>\n<ul>\n<li>Lead the preparation and implementation of Customer Value Propositions (CVPs) within the digital-forward strategy of the organisation.<\/li>\n<li>Implement customer journeys (on-boarding, retention etc) aligned to the strategy and value proposition of the segment and organisation.<\/li>\n<li>Responsible to define and drive client value and organisational value within the Business Banking segment.<\/li>\n<li>Grow scale and market share within our chosen markets.<\/li>\n<li>Responsible for driving an ecosystem banking mindset into the organisation to ensure that company leverages on the ecosystem of its Business Banking customers to grow.<\/li>\n<\/ul>\n<p><strong><u>Talent and Culture<\/u><\/strong><\/p>\n<ul>\n<li>Identify, recruit, retain and lead a highly motivated and skilled team in order to meet the needs of customers in the segment and in line with the digital-forward approach of the organisation.<\/li>\n<li>Define and develop a service-based sales culture.<\/li>\n<li>Provide input into the People strategy of the organisation<\/li>\n<\/ul>\n<p><strong><u>Financial Management<\/u><\/strong><\/p>\n<ul>\n<li>Responsible for achieving the financial metrics of the segment through sales, effective cost and margin management; and customer experience<\/li>\n<li>Ensure an efficient deployment of capital as measured by the segment achieving target ROEs set from time to time.<\/li>\n<li>As a member to ALCO to ensure liquidity and capital is management efficiently, within regulatory norms and for the benefit of shareholder returns.<\/li>\n<\/ul>\n<p><strong><u>Risk Management<\/u><\/strong><\/p>\n<ul>\n<li>Effectively manage risks and governance standards within the segment \u2013 credit risk, operational risk, regulatory and reputational risk being the main risk elements.<\/li>\n<li>Responsible for maintaining a healthy portfolio as measured by impairments, loan losses and overall delinquencies.<\/li>\n<li>Lead the definition of the risk appetite within the segment \u2013 working with Risk department<\/li>\n<\/ul>\n<p><strong>SKILLS AND REQUIREMENTS<\/strong><\/p>\n<ul>\n<li>Strong sales, credit and\u00a0service orientation with outgoing personality and good communication skills.<\/li>\n<li>Strong leadership skills with an ability to coach and grow the next leaders of the business.<\/li>\n<li>Ability to influence various key stakeholders in referring and cross-offering potential business opportunities for sustainable business growth<\/li>\n<li>Highly agile in learning, adapting to ever-changing business environment, and with strong ability to\u00a0cope at a fast and dynamic pace<\/li>\n<li>Highly sensitive to customers&#8217; needs, able to provide quality services in exploring and fostering\u00a0banking relationships among personal and business customers<\/li>\n<li>Experience in managing a P&amp;L and balance sheet to optimize return on equity.<\/li>\n<li>Strong analytical and finance skills<\/li>\n<li>An understanding of how technology can be used to improve financial inclusion and how technology is shaping the financial services landscape.<\/li>\n<li>Ability to lead change and complex situations<\/li>\n<li>Excellent emotional intelligence and show of composure in uncertain and difficult situations.<\/li>\n<\/ul>\n<p><strong>EDUCATION AND PROFESSIONAL TRAINING<\/strong><\/p>\n<ul>\n<li>Undergraduate degree<\/li>\n<li>A Master\u2019s degree\/professional qualification will be an added advantage<\/li>\n<li>10+ years\u2019 experience in SME banking<\/li>\n<\/ul>\n<script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 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Legon, Madina, Lapaz' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_163_8\" class=\"gfield gfield--type-select gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_163_8'>Level of Education<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_8' id='input_163_8' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>Highest Level of Education<\/option><option value='JHS \/ JSS' >JHS \/ JSS<\/option><option value='SHS \/ SSS' >SHS \/ SSS<\/option><option value='HND' >HND<\/option><option value='DEGREE' >DEGREE<\/option><option value='MASTERS' >MASTERS<\/option><option value='OTHER' >OTHER<\/option><\/select><\/div><\/div><div id=\"field_163_10\" class=\"gfield gfield--type-select gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_163_10'>Relevant Experience<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_10' id='input_163_10' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>Relevant experience to this job<\/option><option value='0 yrs' >0 yrs<\/option><option value='1 yr' >1 yr<\/option><option value='2 yrs' >2 yrs<\/option><option value='3 yrs' >3 yrs<\/option><option value='4 yrs' >4 yrs<\/option><option value='5 yrs' >5 yrs<\/option><option value='7 yrs' >7 yrs<\/option><option value='10 yrs' >10 yrs<\/option><option value='15 yrs +' >15 yrs +<\/option><\/select><\/div><\/div><div id=\"field_163_25\" class=\"gfield gfield--type-select gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_above field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_163_25'>Position Applying For<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_25' id='input_163_25' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>Click to select the position<\/option><option value='Branch Manager' >Branch Manager<\/option><option value='Branch Sales Supervisor' >Branch Sales Supervisor<\/option><option value='Compliance Officer' >Compliance Officer<\/option><option value='Credit Manager - Business Banking' >Credit Manager - Business Banking<\/option><option value='Credit Manager - Retail Banking' >Credit Manager - Retail Banking<\/option><option value='Credit Risk Manager' >Credit Risk Manager<\/option><option value='Head of Business Banking' >Head of Business Banking<\/option><option value='Internal Audit Manager' >Internal Audit Manager<\/option><option value='IT Officer' >IT Officer<\/option><option value='Marketing Associate' >Marketing Associate<\/option><option value='Relationship Officer - Business Banking' >Relationship Officer - Business Banking<\/option><option value='Senior Relationship Officer' >Senior Relationship Officer<\/option><option value='Sales Manager - Retail Banking' >Sales Manager - Retail Banking<\/option><\/select><\/div><\/div><fieldset id=\"field_163_24\" class=\"gfield gfield--type-radio gfield--type-choice gfield--width-full gfield_contains_required field_sublabel_below gfield--has-description field_description_above field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label' >Banking \/ Savings and Loans Experience<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/legend><div class='gfield_description' id='gfield_description_163_24'>Have you ever worked in a Bank or Savings & Loans company before? 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