{"id":4795,"date":"2022-01-11T14:33:25","date_gmt":"2022-01-11T14:33:25","guid":{"rendered":"https:\/\/jobhouse.com.gh\/jobs\/?post_type=job_listing&#038;p=4795"},"modified":"2022-01-11T14:33:25","modified_gmt":"2022-01-11T14:33:25","slug":"snr-operations-lead-at-automobile-company","status":"publish","type":"job_listing","link":"https:\/\/jobhouse.com.gh\/jobs\/job\/snr-operations-lead-at-automobile-company\/","title":{"rendered":"Snr Operations Lead At Automobile Company"},"content":{"rendered":"<p><strong>OVERVIEW<\/strong><\/p>\n<p>At Garage we care about making driving safe and affordable across Africa. We believe no one<br \/>\nshould ever have to drive an unsafe car because they can\u2019t afford maintenance or find the right<br \/>\nmaintenance partner. So every waking hour we obsess about reducing the cost of car ownership<br \/>\nfor car owners in Africa. We achieve this by working with global parts distributors, mechanic<br \/>\nshops, insurance companies and fleet owners and by building innovative software solutions to<br \/>\nreduce the cost of parts and help customers find the right maintenance partner.<br \/>\nAs a Sr. Operations Lead, you will help design and implement business operations to fuel<br \/>\nGarages growth. Successful candidates in this role will have strong business acumen, a robust<br \/>\ndata analytics background and experience working in the automotive after sales sector. This role<br \/>\nrequires you to be based in the greater Accra region.<\/p>\n<p><strong>WHAT YOU WILL DO:<\/strong><\/p>\n<ul>\n<li>Manage field pod leaders to achieve growth goals for Garage across Ghana<\/li>\n<li>Partner with founders to develop best in class operational model for Garage\u2019s business<br \/>\noperations across all business lines<\/li>\n<li>Oversee operations of Garage model mechanic shops<\/li>\n<li>Develop effective collections process to maximize repayment of inventory by channel<br \/>\npartners, reduce credit exposure and outstanding receivables. This includes billing,<br \/>\nhandling disputes, payment channels, communication of outstanding bills to mechanics<br \/>\netc.<\/li>\n<li>Partner with Products and Engineering teams to drive technology enabled solutions<br \/>\nacross all operational processes<\/li>\n<li>Source, onboard and train new pod leaders across the organization<\/li>\n<li>Work alongside founders to develop mechanic shop partner branding strategy<\/li>\n<li>Collaborate with business intelligence lead to develop model for tiering of channel<br \/>\npartners based on transactional history and business performance.<\/li>\n<li>\u00a0Collaborate with business intelligence lead to develop and implement omni-channel<br \/>\nstrategy for Garage<\/li>\n<li>Work with pod leaders to achieve collections, sales and growth targets across all clusters<\/li>\n<li>Visit all channel partners regularly to understand customer pain points and build strong<br \/>\nrelationships with partners<\/li>\n<li>Evaluate performance by analyzing and interpreting data and metrics<\/li>\n<li>\u00a0Report weekly performance of ops team to senior leaders<\/li>\n<li>Collaborate with sales, customer success and other business units to build, maintains and<br \/>\nmanage relationship with other partners (wholesalers, distributors, fleet managers, etc)<\/li>\n<li>Develop and test new strategies to optimize Garage operations for maximum growth<\/li>\n<li>Document all operational processes<\/li>\n<li>Complete other duties as requested by leaders<\/li>\n<\/ul>\n<p><strong>QUALIFICATIONS (Basic):<\/strong><\/p>\n<ul>\n<li>Bachelors degree in finance, business, operations<\/li>\n<li>Strong analytical skills<\/li>\n<li>Experience the data analytics and reporting tools such as excel, tableau, R<\/li>\n<li>Strong leadership skills and experience managing teams<\/li>\n<li>3+ years experience working in automotive sector specifically after sales<\/li>\n<li>Understanding of financial statements<\/li>\n<li>\u00a0Strong understanding of market trends and customer preferences in automotive sector<\/li>\n<li>Strong understanding of market for home used, new branded and new generic parts<\/li>\n<li>Strong business acumen<\/li>\n<li>Detailed oriented and organized<\/li>\n<li>\u00a0Street smart and resourceful<\/li>\n<li>Superior problem solving skills<\/li>\n<li>Excellent communicator (verbal, text, email)<\/li>\n<\/ul>\n<p><strong>Preferred qualifications:<\/strong><\/p>\n<ul>\n<li>Master degree in Business or operations<\/li>\n<li>Experience working in operations at a startup<\/li>\n<li>3+ years experience working in the automotive after sales sector<\/li>\n<\/ul>\n<p><strong>Compensation:<\/strong><\/p>\n<p>We provide very competitive compensation for the best candidates and also<br \/>\noffer generous performance based incentives for the highest performers<\/p>\n<p><strong>Other Benefits<\/strong><\/p>\n<ul>\n<li>Stipend for transportation<\/li>\n<li>Stipend for Whatsapp data<\/li>\n<li>Clothing allowance for Garage based uniform<\/li>\n<li>Phone<\/li>\n<li>Team dinners<\/li>\n<li>SSNIT contribution<\/li>\n<li>Others<\/li>\n<\/ul>\n<p>APPLY NOW!!!<\/p>\n<script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form editor context and will be removed in Gravity Forms 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