Location: Osu
Gender: Woman preferred
Working Hours: 8:30 am to 7:00 pm
Number of days per week: 5 days (Tuesday to Saturday)
Salary Range: GHS 2,500 – 3,000
About the Role
We are looking for an experienced and customer-focused Retail Associate to manage the day-to-day operations of our clothing store. The ideal candidate will have a passion for fashion, excellent customer service skills, and the ability to maintain a well-organized retail environment. Our business specializes in premium clothing brands and fashion accessories.
Key Responsibilities
- Provide exceptional customer service and assist customers in selecting clothing and accessories.
- Manage daily store operations, including opening and closing procedures.
- Maintain accurate sales, inventory, and financial records.
- Handle basic bookkeeping and cash management.
- Create and post engaging content on social media platforms to promote products and drive customer engagement.
- Take customers’ measurements and perform minor garment alterations, including replacing buttons and zippers.
- Ensure the store is clean, attractive, and well-merchandised.
- Monitor inventory levels and assist with stock management.
- Use Microsoft Excel or Google Sheets to maintain records and prepare reports.
- Build and maintain positive relationships with customers to encourage repeat business.
Requirements:
- HND or Bachelor’s degree in any relevant field.
- Previous experience in retail, preferably in the fashion or clothing industry.
- Background or strong interest in fashion is an advantage.
- Basic social media management and content creation skills.
- Good bookkeeping and record-keeping skills.
- Proficiency in Microsoft Excel, Google Sheets, and general computer applications.
- Ability to take body measurements and perform basic sewing tasks, such as replacing buttons and zippers.
- Excellent communication and interpersonal skills.
- Strong customer service orientation.
- Excellent organizational, planning, and time management skills.
- Honest, dependable, and able to work independently with minimal supervision.