OVERVIEW
A reputable resort is looking to hire a Front Desk Personnel (Quality Assurance) to work with.
DO NOT APPLY IF YOU DO NOT MEET THE REQUIREMENTS!
WHAT YOU WILL DO
- Keep front desk tidy and presentable with all necessary material.
- Greet and welcome guests.
- Answer questions and address complaints
- Answer all incoming calls and redirect them or keep messages
- Receive letters, packages etc. and distribute them
- Prepare outgoing mail by drafting correspondence, securing parcels etc.
- Check, sort and forward emails
- Monitor office supplies and place orders when necessary
- Keep updated records and files
- Monitor office expenses and costs
- Take up other duties as assigned (travel arrangements, schedules etc.)
REQUIRED QUALIFICATIONS, SKILLS AND COMPETENCES
- A minimum of HND in Communication/ Secretariaship/related field
- A minimum of 2 years relevant working experience
- Proven experience as front desk representative, agent or relevant position
- Familiarity with office machines (e.g. fax, printer etc.)
- Knowledge of office management and basic bookkeeping
- Proficient in English (oral and written)
- Excellent knowledge of MS Office (especially Excel and Word)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
WHAT WE CAN OFFER YOU
- Salary: GHC1,000