We are seeking a dynamic and experienced Clinic Manager to oversee the day-to-day operations of our aesthetic clinic. The ideal candidate will be responsible for ensuring smooth clinic operations, optimizing patient experience, managing staff, and driving business growth. This role requires a blend of leadership, customer service excellence, and business acumen.

Job Location: Roman Ridge, Accra, Ghana

Key Responsibilities

Clinic Operations & Administration

• Oversee daily clinic operations to ensure efficiency and high-quality service delivery.
• Implement and maintain clinic policies, protocols, and compliance with industry regulations.
• Manage inventory of skin care products, medical supplies, and equipment.
• Coordinate with suppliers and vendors to ensure timely procurement.
• Maintain accurate records, reports, and financial documentation.

Patient Experience & Customer Service

• Ensure a seamless and positive patient journey from consultation to post-treatment follow-up.
• Address patient concerns and inquiries professionally and promptly.
• Work closely with aesthetic practitioners to enhance client satisfaction and loyalty.
• Maintain a high standard of customer service and confidentiality.

Staff Management & Training

• Lead, mentor, and support a team of medical and administrative staff.
• Schedule and oversee staff training on customer service, compliance, and new aesthetic procedures.
• Conduct performance evaluations and provide feedback for professional development.
• Ensure team alignment with the clinic’s vision and goals.

Business Growth & Marketing

• Develop and implement strategies to attract and retain clients.
• Collaborate with the marketing team to promote services via social media, events, and partnerships.
• Monitor and analyze clinic performance, client feedback, and sales data to drive growth.
  Identify new opportunities for service expansion and enhancement.

Qualifications & Skills

• Bachelor’s degree in Business Administration, Healthcare Management, or a related field.
• Minimum of 3-5 years of experience in clinic, spa, or healthcare management.
• Strong leadership and organizational skills.
• Excellent customer service and interpersonal communication abilities.
• Knowledge of aesthetic treatments, skincare, and wellness services is a plus.
• Proficiency in Microsoft Office and clinic management software.
• Ability to work flexible hours, including weekends when required.

Note: Age preference is 35 years and Above (Female). Must look professional, be willing to do light makeup and must live close to the workplace.

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THE PERSON:

• Dedicated Physiotherapist with broad skill set
• Leader
• Excellent Communicator
• Entrepreneur Spirited
• Coachable
• Team Player
• Wellness-Looking
• Caring and Compassionate
• Strong diagnostic and interpersonal skills

QUALIFICATION:

• Minimum of Diploma or First Degree
• Must have completed National Service
• Proven Work experience as a Physiotherapist
• Proven record of Sales and Customer Service
• Familiarity with Physiotherapy Technology, equipments and gadgets

CORE RESPONSIBILITIES:

• Perform consultation, physical exams, reports and scans for patients.
• Draw treatment plans to address the condition and needs of patients
• Provide Care for patients (Treatment)
• Comply strictly with health care regulations and safety standards
• Educate and Lead Practice Members
• Cultivate a climate of trust and compassion for the patients
• Collaborate with other team members to achieve well-rounded care for patients
• Record and document accurate patient and service records
• Participate in Marketing activities.

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Chiropractic and Wellness Centres is urgently recruiting for Wellness Assistant.

ROLE: Assist the General Manager to achieve Company Objectives

The Person

• Loves to Sell
• Leader
• Excellent Communicator
• Entrepreneur Spirited
• Coachable
• Team Player
• Wellness-looking
• Matured and between 25 to 32 years.

Core Responsibilities
(Will be trained to perform all duties)

• Perform Internal and External  Marketing activities
• Perform all Customer Service related duties and responsibilities
• Support the Team Doctor with Patient Care
• Perform consultations, physical exams, reports, scans and re-scans for patients
• Prepare and Manage patient data and documentation
• Lead, Manage and Educate Practice Members
• Secure, Organize and perform Presentations
• Perform Seated Massage and Muskoskeletal Enhancement (MSE)
• Promote and Project Chiropractic, Wellness and the C.W.C Brand
• Perform any other  duties assigned to you by the Operations Manager

Qualification

• Minimum of HND or First Degree
• Must have completed National Service
• Proven record of Sales and Customer Service

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Day Kare Health and Transport is a medical rideshare and on-demand staffing platform for healthcare organizations to arrange rides and on-demand care on behalf of their patients giving them access to better outcomes. Day Kare Health & Transport takes Patients to medical appointments and provide in home care as needed. Our accredited NEMT drivers will provide patient transport once booked by medical facilities like doctor’s office, physical therapist, chiropractors or other health care providers. The cost of scheduling a ride through the app is very affordable, Our rates are similar to those of a Uber and are available to all riders except those needing a larger vehicle or wheelchair accessible vehicle. All cost is billed monthly directly to the healthcare organisation insurance company or via card payment in the app. Patients get access to Fast, Safe, and Affordable transportation through our booking kiosk stationed at medical facilities like doctor’s offices, hospitals, nursing homes etc. Facilities sign up for the service which gives them access to the Day Kare’s admin panel. It’s that easy to schedule rides with Day Kare Health and Transport.

What you will do:

• Finding new opportunities for business and working closely with Account Executives to close deals
• Sourcing pipeline via direct outreach (phone and email) based on our prospect database and your own research
• Helping grow the sales team and build a scalable, repeatable process
• Completing sales training assignments and improving quickly
• Adapting quickly to our fast-paced, dynamic organization

Requirements:

• Quick learner, highly inquisitive, and ambitious
• Very goal-oriented
• Bring a lot of energy and enthusiasm to work
• High acumen for and desire to learn sales
• 2 years sales experience
• Strong record of success in whatever you have done
• Customer Service kills
• Exceptional verbal and written communications skills
• Experience in the healthcare Sector will be an added advantage

APPLY NOW!!!

The post Business Development Director appeared first on Jobs in Ghana - Jobhouse.

A reputable private Health Care Facility is seeking to employ a Laboratory Manager who’ll oversee the day-to-day operations of the laboratory operation. Ensures effective operation and maintenance of all laboratory equipment, manages testing, develops and manages budgets, meets customer service levels, and regulatory requirements. Manages staff including scheduling, performance management.

Job Functions/ Responsibilities

• Monitor and oversee the implementation of process improvements to meet or enhance quality and service targets.
• Assume responsibility for approval of final test results; quality control; performance improvement; and test procedures.
• Take accountability and resolve next level escalation on customer service issues.
• Assist in developing and implementing operations budget.
• Monitor financial, volume, and productivity data to meet targets.
• Implement cost reduction opportunities when identified.
• Develop and maintains laboratory policies and procedures.

Management of staff.

• Performance management of employee, including performance reviews.
• Train, orient and maintain competencies for employees.
• Maintain scheduling, time off approval.
• Other duties as assigned.

REQUIREMENT /QUALIFICATIONS, SKILLS AND COMPETENCES

• Minimum of Degree in Medical Laboratory Science or MLS D.
• AHPC Certification Required
• 2-5 Years Laboratory experience in all areas of the laboratory as a Registered MLS
• Minimum of 2 years in a supervisory position with quality assurance background preferred.
• Excellent managerial skills.
• Ability to multitask.
• Expert knowledge of laboratory health and safety protocols.
• Experience working in a lab would be advantageous

The post Laboratory Manager appeared first on Jobs in Ghana - Jobhouse.

Work with a health-tech company in Ghana for 1 year and get transferred to the US or Canada for 3 to 7 years with L1 visa.
You can travel with your spouse and children (under 21).
Once you reach the US or Canada you will be doing the same work on full-time bases, earning high income.
You can work with the company in Ghana either full-time or part-time basis.

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A reputable private Health Care Facility is seeking to employ a Medicine Counter Assistant to work with.

Please read the requirements carefully.

Only shortlisted candidates will be contacted.

WHAT YOU WILL DO

1. Dispense prescription medication and other medical products to patients under direction of licensed pharmacist.
2. Counts pills, labels bottles, prices, and compounds medications to prepare prescriptions for patients as directed.
3. Perform administrative duties, including answering phones, receiving and inputting prescription orders, operating cash registers, and restocking inventory.
4. Gather, organise, and assesse patient information.
5. Supplie patients with information and education on their prescriptions.
6. Monitor prescription-filling process to ensure compliance with relevant regulations and pharmacy policies.
7. Liaise with healthcare providers and patients to obtain correct prescription information.
8. Answer patients’ questions about their medications under the supervision of the pharmacist.
9. Take inventory of drugs on hand and records results.
10. Place orders for additional drugs as directed by the pharmacist.
11. Maintain electronic patient information.
12. Prepare billing information for medications.
13. Complete patients’ sales transactions for purchase of prescription and over-the-counter medications as well as other pharmaceutical products.

REQUIRED QUALIFICATIONS, SKILLS AND COMPETENCES

• Knowledge of Drug Regulations
• Strong Scientific Skills
• Detail-Oriented
• Works Well with a Team
• Strong Customer-Service Skills and Excellent Verbal Communication Skills
• Good Listener
• Follows Instructions Well
• Discreet
• Organisational Skills
• Mathematical Skills
• Excellent Memorisation Skills
• Adaptive Learner
• Computer Skills
• Multi-Tasking Skills and Record-Keeping Ability

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