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The post Restaurant Manager appeared first on Jobs in Ghana - Jobhouse.

A Luxury hotel Apartment near Trasacco is urgently seeking for Hotel General Manager to join their team.

Job Summary

This position is responsible for managing daily hotel operations to achieve planned goals for revenue and profit while maintaining standards for guest satisfaction, employee satisfaction, quality assurance, and asset protection; provide leadership, training, direction and support to hotel employees; maintain a high-quality product.

What You’ll do:

Revenue Management:

• Provide the Revenue Management Department with information that includes a market analysis of competitors’ rates by market segment for weekdays and weekends and a forecast of local market conditions and special events that may impact occupancy and/or rate.
• Support sales efforts as directed by the Management and the corporate sales organization.
• Train front desk staff to successfully perform selling techniques and procedures for current promotions.

Financial Results:

• Provide input to the annual budget by forecasting changes in operating expenses and labour cost.
• Use business forecasts to manage costs by scheduling labour in accordance with staffing guidelines, control other expenses in accordance with business demand levels and control utility expenses in accordance with energy management and building operations standards.
• Based on forecasted monthly revenue, adjust controllable expenses to maintain profit margins and achieve planned monthly budget; explain the causes for budget variances of controllable expenses and take corrective action to avoid future occurrences and adjust spending to eliminate variances.
• Execute company policies and procedures for purchasing.

Guest Satisfaction:

• Train staff to successfully perform guest service procedures in accordance with company standards (e.g., greeting, scripts, pre-assignment of rooms, etc.).
• Train staff to successfully perform all functions for guest service and for handling upset guest who are dissatisfied with the products and services they received. Personally handle difficult situations involving upset guests. Attempt to resolve all issues of poor guest service before guests leave the property.
• Personally respond to guest complaint letters, Guest Assistance Contact Forms, and comment cards in accordance with company standards.
• Receive satisfactory scores for Medallia (i.e., guest satisfaction survey) and take action to correct any deficiencies.

Employee Satisfaction:

• Recruit, select, train and manage employees to deliver guest services and quality products that will lead to achieving goals for revenue and profit.
• Properly administer company policies and procedures for human resources management, payroll administration, personnel transactions and fair treatment of employees. Conduct wage surveys to provide input to annual budget and to ensure that the hotel is offering competitive wages.
• Train and develop assigned potential management candidates and trainees in accordance with Human Resources programs and guidelines.
• Provide leadership by conducting business in a professional manner and in accordance with all company policies including standards of conduct, business ethics and conflicts of interest.
• Receive satisfactory scores for employee satisfaction surveys and take corrective action to correct any deficiencies; maintain an acceptable level of employee turnover.

Product Quality:

• Ensure a satisfactory guest experience and protect the company’s physical assets by maintaining the physical condition of the hotel in accordance with established quality control standards.
• Manage the preventative maintenance and quick-fix programs in accordance with company standards.
• Receive satisfactory scores for product quality as measured by Medallia and take action to correct any deficiencies.

Education & Experience

MINIMUM EXPERIENCE: 2 – 5 years as Hotel General Manager or other hotel management role.

Physical Requirements

• Must be able to sit or stand for long periods at a time.
• May be required to do light lifting or carrying.
• Capable of working in a fast-paced environment and stressful situations.
• Must respond to multiple task interruptions and still provide service to internal and external customers professionally and courteously.
• May be required to walk and/or stand for long periods.
• Must be flexible in work hours/days.
• Must be able to travel.
• Requires good vision.
• Must possess a valid driver’s license and a personal vehicle.
• Must be available to work extended hours, nights and weekends.

General Requirements

• Must have knowledge of various computer software applications in word processing and spreadsheets.
• Word, Excel, PowerPoint and Access.
• Must have full knowledge of Opera Full Service
• Must have effective oral and written communication skills.
• Must have good analytical skills and decision-making ability.
• Must be able to work independently and multi-task, prioritizing as appropriate.
• Obtain any locally required certifications.

The post Hotel General Manager appeared first on Jobs in Ghana - Jobhouse.

Our client is the leading company when it comes to high-quality plastic packaging products for industries such as cosmetics, chemicals,  pharmaceuticals, beverages, foods & mining, as well as agricultural products and plastic ware for household use. 

Job Summary: 

The company is seeking an experienced and dynamic Sales & Marketing Manager to join our sales team.  The ideal candidate will be responsible for developing new business opportunities and establishing long-term partnerships with new customers. This role will focus on identifying new markets, expanding the company’s customer base, and managing strategic accounts. 

Key Responsibilities: 

1. New Customer Acquisition: 

• Identify and target potential new customers across various sectors. 
• Develop and implement strategies to create new business opportunities in line with the  company’s growth objectives. 
• Manage the entire sales cycle for new customers, from lead generation to deal closure,  ensuring smooth onboarding of new accounts. 
• Build and maintain a robust sales pipeline, ensuring consistent business development efforts  to meet and exceed revenue targets. 
• Serve as the main point of contact for new key accounts, ensuring that clients receive  excellent service and support throughout the relationship. 

2. Market Research and Business Development 

• Conduct thorough market research to identify emerging trends, industry developments, and  potential growth areas. 
• Provide insights and recommendations to management on expanding the company’s  presence in new sectors and regions. 

3. Sales Performance and Reporting  

• Achieve assigned sales targets by implementing effective sales strategies and tracking  performance metrics. 
• Collaborate with internal teams, including production, logistics, and finance, to ensure  alignment on customer needs and to meet delivery expectations. 

Requirements: 

1. Education 

• Bachelor’s degree in Business Administration, Marketing, Sales, or a related field. A Master’s  degree is an added advantage.

2. Experience 

• Minimum of 5 years of experience in sales, key account management, or business  development, preferably within the manufacturing or plastics industry. 
• Proven track record of success in acquiring new customers and managing strategic accounts.

Skills: 

• Strong communication and presentation skills. 
• Ability to build and maintain strong client relationships. 
• Excellent analytical and problem-solving skills, with a focus on achieving results. • Familiarity with ERP software and sales reporting tools (CRM or other). 

Other Requirements: 

• Knowledge of the plastics manufacturing industry is an advantage. 
• Ability to work independently and as part of a team in a fast-paced environment.

The post Sales & Marketing Manager appeared first on Jobs in Ghana - Jobhouse.

We are seeking a dynamic and experienced Clinic Manager to oversee the day-to-day operations of our aesthetic clinic. The ideal candidate will be responsible for ensuring smooth clinic operations, optimizing patient experience, managing staff, and driving business growth. This role requires a blend of leadership, customer service excellence, and business acumen.

Job Location: Roman Ridge, Accra, Ghana

Key Responsibilities

Clinic Operations & Administration

• Oversee daily clinic operations to ensure efficiency and high-quality service delivery.
• Implement and maintain clinic policies, protocols, and compliance with industry regulations.
• Manage inventory of skin care products, medical supplies, and equipment.
• Coordinate with suppliers and vendors to ensure timely procurement.
• Maintain accurate records, reports, and financial documentation.

Patient Experience & Customer Service

• Ensure a seamless and positive patient journey from consultation to post-treatment follow-up.
• Address patient concerns and inquiries professionally and promptly.
• Work closely with aesthetic practitioners to enhance client satisfaction and loyalty.
• Maintain a high standard of customer service and confidentiality.

Staff Management & Training

• Lead, mentor, and support a team of medical and administrative staff.
• Schedule and oversee staff training on customer service, compliance, and new aesthetic procedures.
• Conduct performance evaluations and provide feedback for professional development.
• Ensure team alignment with the clinic’s vision and goals.

Business Growth & Marketing

• Develop and implement strategies to attract and retain clients.
• Collaborate with the marketing team to promote services via social media, events, and partnerships.
• Monitor and analyze clinic performance, client feedback, and sales data to drive growth.
  Identify new opportunities for service expansion and enhancement.

Qualifications & Skills

• Bachelor’s degree in Business Administration, Healthcare Management, or a related field.
• Minimum of 3-5 years of experience in clinic, spa, or healthcare management.
• Strong leadership and organizational skills.
• Excellent customer service and interpersonal communication abilities.
• Knowledge of aesthetic treatments, skincare, and wellness services is a plus.
• Proficiency in Microsoft Office and clinic management software.
• Ability to work flexible hours, including weekends when required.

Note: Age preference is 35 years and Above (Female). Must look professional, be willing to do light makeup and must live close to the workplace.

The post Female Manager at a Reputable Aesthetic Clinic appeared first on Jobs in Ghana - Jobhouse.

Our client is a global leader in lithium battery Energy Storage Systems (ESS), providing innovative and sustainable energy solutions for renewable energy, telecom, commercial, and industrial sectors. As part of its expansion into Ghana and the West African sub-region, it is establishing a Ghana office to drive market penetration, partnerships, and customer support.

Main products: household energy storage batteries, household energy storage all-in-one machines, household movable energy storage systems, small commercial energy storage systems.

Role Summary: The Client is seeking an experienced and results-driven Marketing/Sales Manager to lead its market expansion efforts in Ghana and the West African sub-region. The ideal candidate will be responsible for developing and executing strategic sales and marketing initiatives to drive business growth, secure key partnerships, and enhance brand visibility.

WHAT YOU WILL DO

Sales & Business Development

• Develop and implement sales strategies to drive the adoption of the company’s Energy Storage Solutions (ESS) in Ghana.
• Identify and engage potential distributors, resellers, and key clients in the energy, telecom, commercial, and industrial sectors.
• Drive B2B sales by targeting solar energy companies, telecom operators, and industrial clients needing power backup solutions.
• Negotiate contracts, partnership agreements, and pricing models to maximise revenue and market penetration.

Marketing & Brand Positioning

• Develop and execute marketing campaigns to create brand awareness and generate leads.
• Conduct market research to understand industry trends, customer needs, and competitive landscape.
• Organize product demonstrations, webinars, and workshops to showcase the benefits of the company’s ESS.
• Manage digital marketing efforts, including social media, website content, and online advertisements.

Client Relationship Management

• Establish and maintain strong relationships with key stakeholders, including government agencies, renewable energy firms, and telecom companies.
• Provide after-sales support and ensure high customer satisfaction levels.
• Gather customer feedback to enhance product offerings and improve service delivery.

Technical & Training Support

• Collaborate with the technical team to offer training programs for distributors, engineers, and local technicians.
• Ensure that sales and marketing teams have up-to-date knowledge of the company’s ESS products.

REQUIRED QUALIFICATIONS, SKILLS AND COMPETENCES

• Bachelor’s degree in Business Administration, Marketing, Engineering, or a related field. A Master’s degree is a plus.
• Minimum of 5+ years of experience in sales, business development, or marketing, preferably in the energy, telecom, or renewable energy sectors.
• Strong network within Ghana’s energy, telecom, and industrial sectors.
• Proven track record of meeting and exceeding sales targets.
• Excellent communication, negotiation, and presentation skills.
• Knowledge of energy storage solutions, lithium battery technology, and solar power systems is an advantage.

Compensation & Benefits

• Competitive salary with performance-based commissions.
• Opportunities for career growth and professional development.
• International exposure and training with the company’s global team.
• Travel allowances and company-provided resources for business development activities.

The post Marketing/Sales Manager (Lithium Battery) appeared first on Jobs in Ghana - Jobhouse.

Our client is a global leader in lithium battery Energy Storage Systems (ESS), providing innovative and sustainable energy solutions for renewable energy, telecom, commercial, and industrial sectors. As part of its expansion into Ghana and the West African sub-region, it is establishing a Ghana office to drive market penetration, partnerships, and customer support.

Main products: household energy storage batteries, household energy storage all-in-one machines, household movable energy storage systems, small commercial energy storage systems.

Job Summary  

The Administrative Manager will oversee the day-to-day administrative operations of the Ghana office, ensuring smooth and efficient functioning. This role will involve managing office resources, coordinating with stakeholders, and supporting business development activities. The ideal candidate will be highly organised, proactive, and capable of managing multiple tasks in a fast-paced environment.

WHAT YOU WILL DO

1. Office Management

• Oversee daily office operations, including procurement of supplies, maintenance, and vendor management.
• Ensure a safe, secure, and productive work environment for staff.
• Manage office budgets and expenses, ensuring cost-effectiveness.

2. Stakeholder Coordination

• Act as the primary point of contact for internal and external stakeholders, including suppliers, partners, and government agencies.
• Schedule and coordinate senior management meetings, appointments, and travel arrangements.
• Maintain professional communication with clients, partners, and team members.

3. Research and Data Management

• Conduct research on Ghana’s economic status, energy policies, and market trends to support business decisions.
• Compile and analyse data on electricity price trends, renewable energy policies, and lithium battery certification requirements.
• Track exchange rate fluctuations and their impact on import costs.
• Prepare reports, presentations, and summaries for management and partners.

4. Compliance and Documentation

• Ensure compliance with local regulations, including tax laws, import/export requirements, and labour laws.
• Manage documentation for lithium battery certification, including Energy Ministry registration and SGS certification.
• Maintain accurate records of contracts, agreements, and other legal documents.

5. Business Support

• Assist in the preparation of business proposals, partnership agreements, and marketing materials.
• Support the implementation of pilot projects and initial bulk orders.
• Coordinate technical training sessions and after-sales support activities.

6. Financial Administration

• Monitor and manage office budgets, including expense tracking and reporting.
• Liaise with local banks and financial institutions for payment processing and financing options.
• Ensure timely payment of invoices and salaries.

REQUIRED QUALIFICATIONS, SKILLS AND COMPETENCES

• Education: Bachelor’s degree in business administration, Management, or a related field.
• Experience: Minimum of 3-5 years of experience in office administration, preferably in the energy, telecom, or industrial sectors.
• Strong organisational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and data analysis tools.
• Knowledge of Ghana’s regulatory environment and energy sector policies.
• Ability to work independently and as part of a team.
• Attributes: Proactive, detail-oriented, and results-driven.

Key Performance Indicators (KPIs)

1. Timely and accurate completion of research and reporting tasks.
2. Efficient management of office operations and budgets.
3. Successful coordination of stakeholder meetings and events.
4. Compliance with all regulatory and certification requirements.
5. Positive feedback from internal and external stakeholders.

Why Join Us?

• Be part of a global leader in sustainable energy solutions.
• Opportunity to contribute to Ghana’s renewable energy transformation.
• Competitive salary and benefits package.
• Professional development and growth opportunities.

The post Administrative Manager appeared first on Jobs in Ghana - Jobhouse.

Executive Assistant/Office Manager needed for immediate employment. The ideal candidate must have excellent English and French language skills.

Role Summary:
The Executive Assistant and Office Manager will provide high-level administrative support to senior executives and ensure smooth and efficient office operations. This dual-role position requires excellent multitasking, organisational, and communication skills, with the ability to manage office environments, handle sensitive executive support duties, and contribute to the overall success of the team. The role will also involve overseeing travel arrangements for both senior executives and the office staff as necessary.

Key Responsibilities:
Executive Assistant Responsibilities:

• Calendar Management: Coordinate and manage the daily schedules, appointments, and meetings for senior executives.
• Travel Arrangements: Plan and organise complex travel itineraries for senior executives, including flights, accommodation, transportation, visas, and travel logistics for domestic and international trips.
• Communication Liaison: Act as the point of contact between executives and internal/external stakeholders, handling confidential communication.
• Meeting Support: Prepare agendas, take minutes, and ensure follow-up actions are executed after meetings.
• Document Management: Draft, proofread, and edit reports, presentations, and other high-level documents.
• Event Coordination: Assist in organising company events, conferences, and workshops as needed.

Office Management Responsibilities:

• Office Operations: Ensure the smooth operation of the office by managing supplies, facilities, and equipment.
• Vendor Management: Liaise with vendors, suppliers, and service providers to maintain office functionality.
• Budget Management: Oversee the office budget, including tracking expenses and managing petty cash.
• Travel Arrangements for Staff: Coordinate domestic and international travel arrangements for office staff, including booking flights, accommodations, and ground transportation as needed.
• Staff Support: Provide general administrative support to staff members, including coordinating onboarding for new hires.
• Health and Safety: Ensure that health and safety regulations are met in the office environment.
• Technology Coordination: Work with IT to ensure all office technology, including telecommunications and computers, functions smoothly.

Qualifications:

• Education: Bachelor’s degree in Business Administration, Office Management, or a related field.
• Experience: 5+ years in a combined role of Executive Assistant and/or Office Manager, preferably within a corporate or international environment.
• Language: English and French
• Skills:

• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office software.
• Ability to maintain confidentiality and handle sensitive information.
• Problem-solving and decision-making skills.
• Familiarity with office equipment and procedures.

Key Competencies:

• Time Management: Ability to prioritise and meet deadlines in a fast-paced environment.
• Attention to Detail: Keen eye for detail to ensure accuracy in all tasks.
• Proactive: Able to anticipate needs and act with minimal supervision.
• Cultural Sensitivity: Understanding of cultural dynamics in Africa and experience working in a diverse, multicultural environment.

Net Salary: GHS 10,000 to 15,000

The post Executive Assistant/Office Manager (Bilingual) appeared first on Jobs in Ghana - Jobhouse.

Our client is dedicated to enhancing lives through innovative technology solutions. With a commitment to quality and customer satisfaction, we offer a diverse range of products, including cutting-edge computer hardware, smartphones, accessories, and personalized tech solutions for both personal and business needs. Our comprehensive services include technical support, installations, maintenance, and eco-friendly technology solutions, aligning with our mission to connect people with the right technology solutions while fostering sustainability.

WHAT YOU WILL DO

1. Strategic planning and execution to drive business growth and achieve organizational goals.
2. Leading and motivating a diverse team of professionals to deliver exceptional service and support to our customers.
3. Developing and implementing efficient processes and procedures to streamline operations and enhance productivity.
4. Building and maintaining strong relationships with clients, suppliers, and stakeholders to ensure customer satisfaction and loyalty
5. Monitoring industry trends and competitor activities to identify opportunities for innovation and differentiation.
6. Ensuring compliance with regulatory requirements and maintaining high standards of quality and safety.

REQUIRED QUALIFICATIONS, SKILLS AND COMPETENCES

• Bachelor’s degree in Business Administration, Management, ICT, or related field; MBA preferred.
• Proven experience in a managerial role within the technology or retail industry, with a track record of success in driving business growth and profitability.
• Strong leadership and interpersonal skills, with the ability to inspire and motivate teams to achieve their full potential.
• Excellent communication and negotiation skills, with the ability to build and maintain effective relationships with diverse stakeholders.
• Strategic thinker with a proactive approach to problem-solving and decision-making.
• Solid understanding of technology products and services, market trends, and customer preferences.
• Proficiency in Microsoft Office Suite and other relevant software applications.

WHAT WE CAN OFFER YOU

• Salary: GHC2,500-3,000
• Allowances

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