Location: Accra, Ghana
Salary: GHS 1,600 per month
Employment Type: Full-Time
Job Description
A growing restaurant is seeking a responsible, proactive and customer-focused Restaurant Supervisor to oversee the restaurant’s daily operations and ensure excellent service delivery. The successful candidate will supervise staff, coordinate front-of-house and kitchen operations, maintain high hygiene standards, and help drive the restaurant’s overall performance.
Key Responsibilities
- Supervise the day-to-day operations of the restaurant.
- Coordinate the activities of Chefs, Kitchen Assistants and the Receptionist.
- Ensure excellent customer service and promptly resolve customer complaints.
- Monitor food quality, cleanliness and compliance with food safety and hygiene standards.
- Prepare staff duty rosters and monitor attendance and punctuality.
- Ensure orders are prepared and served efficiently.
- Monitor inventory levels and coordinate stock replenishment.
- Minimize food wastage and ensure proper use of restaurant supplies.
- Prepare basic daily sales, stock and operational reports.
- Train, motivate and support staff to maintain high performance.
- Ensure the restaurant is always clean, organized and welcoming.
- Perform any other duties assigned by management.
Requirements
- Minimum of SHS Certificate, HND or Degree.
- At least 2 years’ experience in a restaurant, hospitality or food service environment.
- Previous supervisory experience is highly desirable.
- Strong leadership and team management skills.
- Good customer service and communication skills.
- Basic computer skills, including Microsoft Office, are an advantage.
- Honest, organized, proactive and able to work under pressure.
- Must be willing to work weekends, holidays and shifts where necessary.
Benefits
- Competitive monthly salary of GHS 1,600.
- Opportunity to grow with a fast-growing restaurant.
- Friendly and professional working environment.