Aviation/Airline Jobs in Ghana / Jobs in Accra

Tour Planner (Coordinator Role) at A Reputable Travel & Tour Firm

Full Time
JOB SUMMARY: Posted: Posted 5 months ago. Deadline: 10/06/2018. Salary: - GHS. Location: Accra.

Job Description

This position will be supporting the overall mission of creating an authentic travel experience for visitors and a sustainable developmental footprints in local communities through tourism.

Responsibilities:

  • Building partnership with ventor like hotels, car rental, tourism sites and local communities.
  • Use professional knowledge to answer questions from holidaymakers and to fulfil their expectations of the tour through our ChatLive platform.
  • Make sure all travel arrangements run according to plan and that accommodation, meals and service are satisfactory.
  • Organise entry to attractions and transport, such as car hire and best routes and occasionally make accommodation bookings on proposed dates
  • Organise and attend tourism events, conferences, workshops, seminars and exhibitions.
  • Write weekly reports and maintain records to the Manager.
  • Assist clients with passport and immigration issues
  • Be the main contact person between the potential client and the company
  • Convert personal travel wishes into tailor-made travel proposals
  • Ensure all necessary steps are being taken from the inquiry, booking, execution to evaluation of the tour
  • Handle feedback and complaint in a professional manner
  • Act as a liaison between the office and the field staff (drivers, guides and freelancers)
  • Be flexible to work outside office hours if necessary
  • Optimize tour handling and other administrative procedures
  • Assist in new product development
  • Collating newsletters and sending monthly e-newsletters to members.
  • Being actively involved in Director sub-group meetings, such as Marketing, Websites & Social Media and Finance, pro-actively contributing initiatives, taking Minutes and progressing actions

Requirements:

  • Must be at least a degree holder ( Tourism will be a plus).
  • Effective organization and time-management skills with the ability to manage multiple projects simultaneously and work in high-pressure situations
  • Must have proving ability to work independently, efficient under very low supervision.
  • Must be willing to travel 70% of the time and flexible with working hours.
  • Should have a driving license with at least 3 years of driving experience.
  • Must have an experience in Working with foreigners either through NGO projects or tourism
  • Must be extremely friendly and good English speaker and writer. ( A second international language will be a plus).
  • In-depth knowledge of all tourist sites and other tourism offerings in Ghana.
  • Strong computer literacy.
  • Ability to create accurate budgets for trips.

This position has a direct correlation to the communities that we work with – the goal to use tourism to empower deprived communities!

Compensation

  • All work related travel expenses will be paid for.
  • Health Insurance
  • Laptop computer provided for work if needed
  • Internet and airtime allowance provided on a monthly bases
  • Vacation and holidays according to the labor laws of Ghana
  • An opportunity to create value that improves other people’s lives

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