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Saying \u201cwe want a better website\u201d is like saying, \u201cwe want a better business\u201d. But what exactly does \u201ca better business\u201d mean? Do you want to increase revenue? Maximize profitability? Or maybe improve customer satisfaction? This could mean a number of different things for different people in different situations. Unfortunately, simply wanting a better website is not a clear objective and many professionals end up learning the hard way that solely stating so won\u2019t correlate to business results.<\/p>\n

Related Article:\u00a0How to Champion a Successful Website Redesign Project<\/a><\/strong><\/p>\n

Are Your Goals SMART?<\/strong><\/h4>\n

In my article,\u00a0How to set SMART Website Goals to Reach Business Objectives, I advocate the use of the SMART model for setting\u00a0S<\/strong>pecific,\u00a0M<\/strong>easurable,\u00a0A<\/strong>ttainable,\u00a0R<\/strong>elevant, and\u00a0T<\/strong>imely goals. Good executives manage by numbers. Websites should be no exception. There must be clarity in your website goals and concrete desired business results, or it will fail.<\/p>\n

SMART Goal Examples<\/strong><\/h4>\n

Now that you know the benefits of\u00a0SMART website objectives, let\u2019s look at some of the most common website objectives for specific departments. Remember to apply the SMART model to any and all goals. To give you a jumping off point, I\u2019ve prepared a free worksheet with many common goals using the SMART model: Here are SMART website goals by a department with a quick recap of their common needs:<\/p>\n